GovSat is a brand operated by LuxGovSat S.A., a public-private joint venture between the Luxembourg Government and SES, the world-leading satellite operator.
Our mission is to provide secure, reliable and accessible satellite communication services for governments – addressing the demand for connectivity resulting from defence and civilian security applications.
GovSat introduces a new type of geostationary satellite aimed exclusively at government and defence users and our 24/7 secure operations with security-cleared personnel and experts will further support the demands of institutional and defence applications.

Primary Responsibilities / Key Result Areas

  • Maintain services to the highest possible standards, considering primarily service availability and quality using automatic and manual monitoring and analysis systems
  • Provide 24/7 service support to GovSat customers and/or users, including troubleshooting and service recovery actions
  • Ensure spectral policing of GovSat platforms and assets  
  • Operate GovSat managed platforms and associated networks (global scope) with the expectation of working with Network Management Systems (NMS) from multiples vendors in the IP domain
  • Perform line ups of uplinks as required
  • Create operational reports and statistics as required
  • Ensure the availability and preparedness of GovSat monitoring systems for Data services
  • Liaise with and escalate to Engineering support when required (Level 2)
  • Perform other duties as required by management

Competencies

  • Excellent written and oral communication skills
  • Strong customer / user focus
  • High operational awareness
  • Ability to work both in a team and independently as required
  • Self-motivation, attention to detail and accuracy
  • Strong ability to set priorities and work under pressure

Qualification & Experience

  • Minimum two years of work experience in the Telecommunication Industry in a relevant or similar position and/or Bachelor’s Degree in Engineering / Computer Science
  • Experience in operating satellite platforms, including VSAT and associated systems
  • Good knowledge of satellite communications techniques, architecture and protocols
  • Knowledge of satellite communications, networking and/or IT systems
  • Knowledge of RF Geolocation  
  • Understanding of IP networks and acquaintance with platforms and Internet infrastructure
  • Working knowledge of Carrier Monitoring systems and functionality
  • Working knowledge of systems and server infrastructure
  • Fluency in English, any other languages will be considered as an asset

Other Key Requirements / Comments

  • Accurate reporting
  • Understanding of the unique demands of working within the Governmental institutional area
  • NATO/EU Secret clearance are mandatory

What’s In It For You:

  • Flexible working policy
  • Bonus and equity plans
  • Comprehensive and competitive benefits plan
  • A range of wellness activities and employee assistance programs 
  • An employer that values all aspects of Diversity and respects every individual’s story

GOOD TO KNOW

GovSat is a brand operated by LuxGovSat S.A., a public-private joint venture between the Luxembourg Government and SES, the world-leading satellite operator.
Our mission is to provide secure, reliable and accessible satellite communication services for governments – addressing the demand for connectivity resulting from defence and civilian security applications.
GovSat introduces a new type of geostationary satellite aimed exclusively at government and defence users and our 24/7 secure operations with security-cleared personnel and experts will further support the demands of institutional and defence applications.

Primary Responsibilities / Key Result Areas

  • Maintain services to the highest possible standards, considering primarily service availability and quality using automatic and manual monitoring and analysis systems
  • Provide 24/7 service support to GovSat customers and/or users, including troubleshooting and service recovery actions
  • Ensure spectral policing of GovSat platforms and assets  
  • Operate GovSat managed platforms and associated networks (global scope) with the expectation of working with Network Management Systems (NMS) from multiples vendors in the IP domain
  • Perform line ups of uplinks as required
  • Create operational reports and statistics as required
  • Ensure the availability and preparedness of GovSat monitoring systems for Data services
  • Liaise with and escalate to Engineering support when required (Level 2)
  • Perform other duties as required by management

Competencies

  • Excellent written and oral communication skills
  • Strong customer / user focus
  • High operational awareness
  • Ability to work both in a team and independently as required
  • Self-motivation, attention to detail and accuracy
  • Strong ability to set priorities and work under pressure

Qualification & Experience

  • Minimum two years of work experience in the Telecommunication Industry in a relevant or similar position and/or Bachelor’s Degree in Engineering / Computer Science
  • Experience in operating satellite platforms, including VSAT and associated systems
  • Good knowledge of satellite communications techniques, architecture and protocols
  • Knowledge of satellite communications, networking and/or IT systems
  • Knowledge of RF Geolocation  
  • Understanding of IP networks and acquaintance with platforms and Internet infrastructure
  • Working knowledge of Carrier Monitoring systems and functionality
  • Working knowledge of systems and server infrastructure
  • Fluency in English, any other languages will be considered as an asset

Other Key Requirements / Comments

  • Accurate reporting
  • Understanding of the unique demands of working within the Governmental institutional area
  • NATO/EU Secret clearance are mandatory

What’s In It For You:

  • Flexible working policy
  • Bonus and equity plans
  • Comprehensive and competitive benefits plan
  • A range of wellness activities and employee assistance programs 
  • An employer that values all aspects of Diversity and respects every individual’s story

GOOD TO KNOW
GovSat is an Equal Opportunity Employer, committed to workplace diversity & inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or other characteristics protected by local, state, or federal law.