You will be directly responsible to the CEO of LuxGovSat S.A. as expert in Satellite Communications Technologies and related Services to Defence and Governmental customers.
As a member of the LuxGovSat Management Committee, directly engaging with the LuxGovSat Board of Directors, you will set and execute the strategic direction of the company´s technology, operations, and services matters.
You will play a key role in positioning LuxGovSat as a leading player in the Defence and Governmental SATCOM value-chain, directing the establishment, operations, and delivery of sustainable technical and security capabilities towards our users.

Do you have…?   

– A high understanding of the telecommunications business and its commercial orientation
– Demonstrated experience in leading technology programs, projects, and services to Defence, Government & Institutional customers
– A customer-oriented mindset
– Citizenship of a NATO member state and ideally Citizen of a European Union member state

Primary Responsibilities/Key Result Areas:

– Ensure that LGS technical resources, incl. architectures, equipment, staff, SLA’s and supplier arrangements are aligned and managed to achieve the company business objectives and our customer needs
– Take executive decisions to ensure that LuxGovSat will deliver best-in-class user experiences (Security, quality, and Customer service delivery)
– Set the company’s technology roadmap, factoring-in the relevant market and technology developments, trends and new innovations that can have a meaningful impact to the company’s value drivers
– Define/manage technology budgets (CapEx, OpEx) and implementation schedules
– Ensure that the processes and operations are executed in line with ISO 27001, ISO 9001, NATO, EU and National security needs, in close coordination with the SES Global IT security team
– Ensure that Sales engineering and project support is delivered and executed (through SLA with SES) to address the company business and prospected customer needs
– Interact with technical customer/user decision authorities within pre- and post-sales engagements 
Define and fulfill all technical, operational and customer service delivery KPI’s Act as the LuxGovSat technical authority for the GovSat-1 Satellite and Ground operations under SLA by SES Technology
– Lead cross-organizational and cross functional teams
– Establish and manage SLA’s and external supplier contracts
– Elaborate and validate the company response to institutional, defence and governmental public tenders and ensure that the proposed solutions can be incorporated in the LuxGovSat service delivery in accordance to the company´s quality and security standards.
– Maximise operational efficiency through standardization and by levering synergies from shareholders and partners
– Represent LuxGovSat at international events, conferences and speaking opportunities

Who We Are Looking For (More About You): In order to achieve the outcomes described above, we believe you will have the following:  

– Ability to identify and effectively implement change and solve problems
– Effective negotiations skills with strong commercial and analytical abilities
– Excellent communication and presentation skills
– Show a proactive approach towards internal and external customers
– Ability to work independently and across teams as well as on multiple projects at the same time in a fast-paced environment
– High level of personal integrity, and adhere to a strict code of conduct and personal behavior
– Demonstrated experience in a global and multi-cultural environment
– Diplomatic manner

Preferred Education & Experience (a combination of education and experience will be considered):
– Minimum 15 years of experience in the satellite industry Master’s degree in Telecommunications, Computer Sciences or related field. MBA would be a plus
– Strong people management skills including team building/energizing, tasks delegation, staff coaching, mentoring and supervision
– Fluency in English. French and German and other languages of the EMEA region are considered as an additional asset
– Willingness to travel internationally
– NATO Secret security clearance and European Union Secret security clearance is required to carry out this function

What’s in it for you:
– Flexible working policy
– Bonus and equity plans
– Comprehensive and competitive benefits plans
– A range of wellness activities and employee assistance programmes (varies by location)
– An employer that values all aspects of Diversity and respects every individual’s story  

The contents of this job description are subject to change. LuxGovSat and its Affiliated Companies are committed to hiring and retaining a diverse workforce. We are an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, colour, ancestry, national origin, gender, sex, sexual orientation, gender identity, marital status, religion, age, disability, veteran status, or other characteristic protected by local, state, or federal law.